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Le attivitą del Gruppo sono indirizzate al miglioramento continuo dei rapporti con i clienti attraverso comportamenti improntati a principi di
lealtą, trasparenza, responsabilitą, affidabilitą e correttezza
in linea con
i valori della banca.
Customer satisfaction
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Customer-oriented communication
Promoting culture and values
Initiatives for customers and contractors in need
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Social Report 2014
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