| I valori di banca Mediolanum quali la libertà, relazione, impegno e innovazione, si manifestano nella relazione tra tutti gli stakeholder, in particolare nella fiducia e nella relazione tra Family Banker® e cliente. Il trend di crescita del patrimonio gestito dai family Banker® per cliente continua e conferma la centralità dei valori nel rapporto con i Family Banker®. In 2014, the global economy continued the recovery that started the previous year, while the situation in Italy showed no signs of improvement and remained weak. Despite the challenging market scenario, Banca Mediolanum continued to strengthen its Sales Network, as shown by the slowdown in the turnover rate: 8.3% in 2012, 5.2% in 2013 and 4.9% in 2014. Specifically, the 2014 performance is, on the one hand, attributable to the constant growth in retention of those advisors who specifically focus on high net-worth customers and, on the other hand, to actions to improve the qualifications of our Sales Network. The strategic decision to focus on candidates with higher-level professional profiles has led to a higher percentage of qualified Financial Advisors, with a slight reduction in the size of the Sales Network. |
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