| In these hard and challenging times, the Mediolanum Group shows increasing commitment to social issues and runs its business by also taking economic, social and environmental aspects into account. The Group’s goal is to achieve growth, innovation and financial results yet at the same time paying utmost attention to all its Stakeholders: i.e. its customers, who are a top priority, its employees, Family Bankers® and suppliers, the community, the environment, its shareholders and investors, as well as institutions. The Mediolanum Group continued to show its commitment to Corporate Social Responsibility also in 2011, by running its business in accordance with ethical principles, by continuing to place top priority on “people” and by ensuring that its staff and all those who work for or on behalf of Mediolanum uphold ethical behavior. The Group practically demonstrated its commitment by always being ready to help the Sales Network and customers in need, as well as the community at large, in case of an emergency: it provided tangible help to flood-affected people in Liguria, Tuscany and Sicily. As regards the Mediolanum Foundation, it reaffirmed its ongoing commitment to protecting children and helping vulnerable individuals. To ensure business transparency, as we have always done in the past, we gave customers the opportunity to participate in events where the Bank provides guidelines to its workforce. |
Our missionFor each and everyone of us “Freedom in Banking” means giving families tailored solutions, through innovative yet easy-to-use technological solutions, with the best service level, Complete, reassuring and expert financial solutions.Thus, we are committed to: |
